Shipping policy
Shipping Policy
Vermont Handcrafted
Last Updated: October 2026
Vermont Handcrafted is an online shop offering home goods, gifts, food products, seasonal items, original creations, and products sourced from trusted supplier partners.
Depending on the item, your order may be shipped directly to you by one of our supplier or fulfillment partners.
Processing Times
Processing times vary by product and supplier.
Some products may ship within a few business days, while furniture, oversized products, made-to-order items, or products requiring special handling may take longer.
Estimated shipping information will be shown on the product page or during checkout when available.
If an item becomes unavailable after you place an order, we will contact you as soon as possible.
Shipping Rates
Shipping charges are calculated based on the product, supplier, destination, size, weight, and shipping method.
The applicable shipping charge will be displayed during checkout when available.
Because Vermont Handcrafted works with multiple suppliers, shipping rates may vary significantly between products.
Large, heavy, fragile, or oversized products may have higher shipping costs than smaller items.
Where We Ship
We currently ship eligible products within the United States.
Some products may have additional geographic restrictions depending on the supplier or carrier.
If a product cannot be shipped to your location, we will contact you.
Supplier Fulfillment
Some products purchased through Vermont Handcrafted are fulfilled and shipped directly by our supplier partners.
This means that an order may ship from a location outside Vermont.
If you order products from multiple suppliers, your order may arrive in more than one shipment.
Vermont Handcrafted remains your point of contact for questions regarding your order.
Tracking Your Order
When tracking information is available, it will be sent to the email address associated with your order.
Please allow time for tracking information to become active after a shipping label is created.
Some freight or specialty deliveries may use different tracking or delivery-notification methods.
Furniture and Oversized Items
Furniture and other oversized products may be shipped by freight carrier.
Depending on the product and carrier:
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A delivery appointment may be required
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A signature may be required
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Delivery may be curbside
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Additional delivery services may be available
Unless specifically stated on the product page or during checkout, customers should not assume that assembly, room placement, packaging removal, or white-glove delivery is included.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
Please review your address carefully before completing checkout.
Once an order has entered fulfillment, we cannot guarantee that the shipping address can be changed.
Delivery Delays
Shipping delays may occur because of:
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Carrier disruptions
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Weather
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Holidays
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Supplier delays
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Product availability
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Freight scheduling
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Other circumstances outside our reasonable control
Shipping and delivery dates are estimates unless specifically stated otherwise.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your item arrives damaged, defective, or incorrect, contact Vermont Handcrafted as soon as possible.
Please include:
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Your name
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Order number
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Description of the issue
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Photos of the item
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Photos of the packaging when available
We will work with the appropriate supplier or carrier to determine the available resolution.
Lost or Missing Shipments
If your tracking information shows an unexpected delay or you believe a package is missing, contact us.
We will assist you in working with the shipping carrier or supplier when possible.
Local Pickup or Delivery
Local pickup or local delivery is only available when specifically offered during checkout or arranged directly with Vermont Handcrafted.
Customers should not assume that local pickup or delivery is available for every product.
Preorders and Backorders
Some products may be offered as preorders or may temporarily be backordered.
When available, estimated shipping information will be shown on the product page.
Estimated dates may change because of supplier availability or production delays.
Questions About Shipping
If you have questions about shipping for a specific product, contact us before placing your order.
Vermont Handcrafted
47 Gould Hill Rd
Johnson, Vermont 05656