Shipping policy

Shipping Policy

Vermont Handcrafted
Effective Date: November 2025

At Vermont Handcrafted, we ship carefully curated home décor, artisan-made goods, and specialty furnishings. Many of our pieces are handcrafted, fragile, oversized, or shipped directly from trusted artisan partners.

Because these items require careful packaging, protective materials, and specialized shipping networks, our shipping rates may be higher than large mass-market retailers. Our priority is ensuring that your items arrive safely and in excellent condition.

Processing Times

Orders are processed Monday through Friday, excluding holidays.

Estimated processing times:

  • Standard décor items: 2–4 business days

  • Fragile items (glass, pottery, ceramic décor): 3–5 business days

  • Oversized décor: 5–7 business days

  • Furniture and large pieces: 7–14 business days

During peak seasons, holidays, or artisan restocks, processing times may extend slightly.

Shipping Rates

Shipping rates are calculated at checkout based on item size, weight, packaging requirements, and destination.

Because many Vermont Handcrafted items ship directly from specialty vendors and artisan partners, most orders begin at approximately $35 for shipping. This ensures proper protective packaging and safe transit for fragile or handcrafted goods.

Typical shipping ranges include:

Standard Vendor Shipping
Most décor and general merchandise items
Typical cost: starting around $35

Fragile Item Shipping
Glass, ceramic, pottery, and delicate décor requiring specialized packing
Typical cost: $35–$55

Medium / Heavy Décor Shipping
Substantial tabletop décor, pedestals, racks, and heavier accent pieces
Typical cost: $45–$75

Oversized Item Shipping
Large vases, tall faux trees, oversized wall décor, and large seasonal pieces
Typical cost: $60–$125

Freight Shipping (Furniture)
Large furniture and cabinetry pieces shipped via freight carriers
Typical cost: $150–$299+

White-glove delivery may be available for select furniture items.

Shipping Locations

We currently ship within the United States only.

If you are located outside the U.S., please contact us before placing an order to discuss potential options.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

Delivery Issues

Once an order has been transferred to the carrier, Vermont Handcrafted cannot be responsible for delays caused by:

  • carrier service interruptions

  • weather conditions

  • incorrect or incomplete shipping information

  • lost or stolen packages after confirmed delivery

If a shipment is delayed or missing, we are happy to assist you in working with the carrier to resolve the issue.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Please include:

  • your order number

  • photos of the item and packaging

  • a brief description of the issue

Once reviewed, we will arrange a replacement or refund when appropriate.

Local Pickup or Delivery

Customers located near our Vermont area may have access to local pickup or local delivery for select items. If available, these options will appear during checkout.

Preorders & Backorders

Some items are produced in small artisan batches and may require additional time before shipping. Estimated ship dates will be listed on the product page when applicable.

Preorders ship as soon as inventory becomes available.

Freight Delivery (Furniture)

Large furniture and heavy items ship via freight carriers and require a scheduled delivery appointment.

Freight deliveries typically:

  • arrive within 7–14 business days

  • require a delivery appointment

  • may require signature upon delivery

  • are delivered curbside unless white-glove service is selected

Please inspect freight shipments carefully at delivery and report any damage within 48 hours.