Terms of Service

Last Updated: October 2026
Business: Vermont Handcrafted
Location: Johnson, Vermont, USA

1. Overview

Welcome to Vermont Handcrafted.

By visiting our website, using our services, or purchasing products from us, you agree to these Terms of Service.

These Terms apply to customers, website visitors, and anyone who uses our online store.

If you do not agree to these Terms, you should not use our website or services.

2. Online Store Terms

By using our store, you confirm that you are at least the age of majority in your state or jurisdiction of residence.

You may not use our website or products for unlawful or unauthorized purposes or violate applicable laws while using our services.

3. General Conditions

We reserve the right to refuse or limit service when reasonably necessary.

You may not:

• Reproduce, duplicate, copy, sell, or exploit portions of our website without permission

• Interfere with or circumvent website security

• Use the website for fraudulent, deceptive, or unlawful purposes

4. Accuracy of Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, availability, and other information.

However, errors or omissions may occasionally occur.

We reserve the right to:

• Correct errors or inaccurate information

• Update product descriptions or specifications

• Change pricing

• Update product availability

• Cancel an affected order when necessary

Product colors and appearance may vary depending on your screen, device, supplier photography, or manufacturing variations.

5. Prices and Changes to Our Services

Product prices may change without notice.

We may update, modify, suspend, or discontinue products or features of our website at any time.

The price charged for a product will generally be the price displayed when your order is placed, subject to correction of errors.

6. Products and Availability

Vermont Handcrafted offers a mix of:

• Vermont-made and regional products

• Original products and creations

• Food and pantry items

• Home goods and décor

• Seasonal products

• Products sourced from trusted supplier partners

Not every product sold by Vermont Handcrafted is made in Vermont or handmade.

When a product is Vermont-made, handmade, locally produced, or created by Vermont Handcrafted, we aim to identify that clearly in the product information.

Product availability may vary by maker, supplier, season, and inventory levels.

We reserve the right to limit quantities, discontinue products, or restrict availability by location when necessary.

7. Orders, Billing, and Account Information

We reserve the right to accept, decline, limit, or cancel an order when necessary.

This may include situations involving:

• Product unavailability

• Pricing or listing errors

• Suspected fraud

• Payment problems

• Shipping restrictions

• Supplier fulfillment issues

If an order is changed or canceled, we will attempt to contact you using the information provided with the order.

You agree to provide current, complete, and accurate billing, shipping, payment, and contact information.

8. Shipping and Delivery

Vermont Handcrafted works with multiple makers, suppliers, fulfillment partners, and shipping carriers.

Depending on the product, your order may be shipped directly by a supplier or fulfillment partner and may ship from a location outside Vermont.

Shipping and delivery times are estimates and may vary because of:

• Product availability

• Supplier processing

• Carrier delays

• Weather

• Holidays

• Freight scheduling

• Other circumstances outside our reasonable control

Orders containing products from different suppliers may arrive in separate shipments.

Customers are responsible for providing a complete and accurate shipping address.

Please review our Shipping Policy for additional information.

9. Returns and Refunds

Eligible returns are handled according to our Return & Refund Policy.

Most eligible products may be returned within 30 days of delivery, subject to the conditions and exclusions stated in that policy.

Certain products may not be returnable, including:

• Food or perishable products

• Personal care products

• Customized or personalized products

• Made-to-order products

• Gift cards

• Final-sale or clearance merchandise

• Products specifically marked as non-returnable

Because some products are fulfilled by third-party suppliers, return destinations and instructions may vary.

Do not return merchandise before contacting Vermont Handcrafted for return instructions.

10. Personal Information

Personal information submitted through our website is handled according to our Privacy Policy.

Information may also be processed by Shopify, payment providers, suppliers, fulfillment partners, carriers, and other service providers when necessary to operate the store and fulfill customer orders.

11. Errors, Inaccuracies, and Omissions

Information on our website may occasionally contain errors relating to:

• Product descriptions

• Pricing

• Availability

• Promotions

• Shipping charges

• Delivery estimates

• Product specifications

We reserve the right to correct errors and update information at any time.

If an error materially affects an order you have already placed, we will attempt to contact you.

12. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws

• Commit fraud or deception

• Infringe intellectual-property rights

• Harass, threaten, or harm others

• Upload malware or harmful code

• Improperly collect personal information

• Interfere with website security or operation

• Impersonate another person or business

We reserve the right to restrict access to our services when these Terms are violated.

13. Third-Party Services and Links

Our website may include services, tools, products, or links provided by third parties.

These may include Shopify, payment providers, suppliers, shipping carriers, social media services, and other business partners.

Third-party services may be governed by their own policies and terms.

Vermont Handcrafted is not responsible for the content or practices of third-party websites we do not control.

14. Disclaimer of Warranties

Except as otherwise required by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

Manufacturer or supplier warranties, when applicable, may vary by product and are separate from these Terms.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer-protection laws.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Vermont Handcrafted will not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of our website or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold Vermont Handcrafted harmless from third-party claims resulting from your violation of these Terms, applicable law, or the rights of another party.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect.

18. Termination

We may restrict or terminate access to our services where reasonably necessary, including when these Terms are violated.

Provisions that reasonably should survive termination will remain in effect.

19. Entire Agreement

These Terms, together with the policies referenced on our website, represent the agreement between you and Vermont Handcrafted regarding use of our services.

20. Governing Law

These Terms are governed by applicable federal law and the laws of the State of Vermont, except where other consumer-protection laws apply.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, products, or legal requirements.

The current version will be posted on this page along with the updated date.

22. Contact Information

Questions about these Terms of Service may be directed to:

Vermont Handcrafted
47 Gould Hill Rd
Johnson, Vermont 05656
United States

Phone: 802-371-9387
Email: vermonthandcraftedgoods@gmail.com