Terms of service

Terms of Service

Effective Date: November 2025
Company: Vermont Handcrafted
Location: Vermont, USA

1. Overview

Welcome to Vermont Handcrafted. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms,” “Terms of Service”). These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and content contributors.

If you do not agree to these Terms, you may not access or use our website or services.

2. Online Store Terms

By using our store, you confirm that you are:

  • At least 18 years old, or

  • The age of majority in your state of residence.

You agree not to use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction (including copyright laws).

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any part of the Service without express permission.

  • Interfere with or circumvent security features.

Your content (excluding payment information) may be transferred unencrypted across networks.

4. Accuracy, Completeness & Timeliness of Information

We make every effort to provide accurate product descriptions, images, and pricing. However:

  • Occasional typographical errors, inaccuracies, or omissions may occur.

  • We reserve the right to correct these at any time without prior notice.

  • We do not guarantee that all information is current or error-free.

5. Modifications to the Service & Prices

Prices for our products may change without notice.
We may modify or discontinue the Service (or any part of it) at any time.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

6. Products & Availability

Many Vermont Handcrafted items are produced in small batches or by independent artisans.
Therefore:

  • Quantities may be limited

  • Products may sell out quickly

  • Restocks are not guaranteed

We reserve the right to limit sales of products to any person, geographic region, or jurisdiction.

Colors may vary slightly due to screen differences.

7. Billing & Account Information

We reserve the right to refuse any order.
We may:

  • Limit or cancel purchases per person, household, or order

  • Contact you if an order appears suspicious or incomplete

You agree to provide current, complete, and accurate purchase and account information.

8. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, weather, or supply chain constraints.

Once an order is shipped, Vermont Handcrafted is not responsible for:

  • Carrier delays

  • Lost or stolen packages

  • Incorrect addresses provided by the customer

Please double-check your shipping information before checkout.

9. Returns & Refunds

Our Return Policy applies to all purchases. Key points include:

  • Returns accepted within 30 days on eligible items

  • Certain items (food, personal care, seasonal, custom) are non-returnable

  • Customer is responsible for return shipping unless the item arrived damaged or incorrect

Full Return Policy is available on our website.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally, information on the site may contain:

  • Typographical errors

  • Mistakes

  • Omissions

We reserve the right to correct any errors and update information at any time.

12. Prohibited Uses

You are prohibited from using the site or its content to:

  • Violate any laws

  • Harass or harm others

  • Upload malware or harmful code

  • Interfere with security features

  • Collect information on others without consent

  • Perform fraudulent or deceptive actions

13. Disclaimer of Warranties

We do not guarantee that:

  • The Service will be uninterrupted or error-free

  • The results obtained will be accurate or reliable

  • Defects will be corrected

You agree that the Service is provided “as is” and “as available.”

14. Limitation of Liability

To the fullest extent permitted by law, Vermont Handcrafted shall not be liable for:

  • Any indirect, incidental, punitive, or consequential damages

  • Loss of profits, data, use, or goodwill

  • Injuries resulting from the use of our products

Our total liability shall not exceed the amount paid for the item(s) purchased.

15. Indemnification

You agree to indemnify and hold Vermont Handcrafted harmless from any claims arising from your breach of these Terms or violation of any law or third-party rights.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall still be enforceable.

17. Termination

You or we may terminate these Terms at any time by notifying the other or by discontinuing use of the Service.

18. Entire Agreement

These Terms, along with any posted policies, constitute the entire agreement between you and Vermont Handcrafted.

19. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Vermont, USA.

20. Contact Information

Vermont Handcrafted
Customer Support: s.ouellette2010@gmail.com
Location: Vermont, USA